Frequently Asked Questions

What is Trade Your Car?

tradeyourcar.com.au is an Australian vehicle buying service. We purchase your vehicle directly from you, paying cash for your car on the spot.

How does Trade Your Car work?
  1. Online Valuation – Complete the short online valuation, or call 1300 767 989 for an over the phone valuation.
  2. Inspection – Visit one of our locations, or we can come to you. One of our experienced buyers will inspect your car and provide an on the spot offer to purchase your car.
  3. Finalise the Sale – If you accept our offer to purchase your car, we complete your sale and we guarantee you will receive payment before you hand over the keys.
Why choose tradeyourcar.com.au to sell your car?

We are committed to make the process of selling your car as safe and easy as possible. Our simple process takes all the hassle out of selling your car. We will pay cash for your car on the spot, and guarantee payment before you hand over the keys.

By selling to us you can avoid:

  • Strangers at your door
  • Time wasters/no shows
  • Waiting while your car devalues
  • Regular maintenance, registration and other costs

We’ll buy your car today. We pay cash & we pay more.

I want to sell my car in a few weeks. Can I get a valuation now and sell it later?

Yes. Trade Your Car can provide a certified valuation and agree on a price now. We can arrange a convenient time and location to pick up the car at a later date.

Why I should reconsider selling privately?

Selling a car privately involves time and effort – Taking and uploading photos, or waiting for prospective buyers who are not serious or who don’t turn up at all.

Trade Your Car will buy your car today. We come to you and we pay more.

Are there fees associated with the online appraisal?

No, there is absolutely no cost or obligations. Trade Your Car will value your car free of charge.

How long will the appraisal take?

An appraisal by an experienced car buyer will take approximately 15 minutes. This allows for a complete review of your car’s condition.

Can Trade Your Car provide company car & fleet valuations?

Of course! Trade Your Car regularly deals with companies and government departments. Our experienced team can assist with multiple quotes if required.

Does the car need to be registered?

No, the car does not need to be registered. We will buy your car as is and we will come to you.

Will Trade Your Car purchase my car even if it's damaged?

Yes, Trade Your Car may purchase your car even if it has damage.

How will I receive my money?

Trade Your Car can pay cash, EFT, wire transfer or bank cheque. It’s up to you. We guarantee that you will get paid before you handover the keys.

How does Trade Your Car's Price Beat Guarantee Work?

If you provide us with a written offer from a competitor or dealership, we guarantee that we will beat it.

Please note, this does not include automatic quotes or price guides.

Can I have my money transferred to my bank account immediately?

Of course. We guarantee that you will be paid before we pick up the car.

Can I sell my car if it's under finance?

Trade Your Car can purchase your financed car by directly dealing with your financier.

We will require a letter detailing the current payout figure that is outstanding from your finance company.

Trade Your Car will pay any funds owed to the financier first and provide the remaining balance to you.

If the amount outstanding exceeds your cars value, you will be required to pay the balance to Trade Your Car at the time of sale.

How do I provide feedback to Trade Your Car

Customer satisfaction is our main priority. Your feedback is greatly appreciated and forms an integral part of our commitment to continually improve our service. We encourage and welcome any comments you may have.

To leave feedback please contact one of our friendly tradeyourcar.com.au representatives on 1300 767 989 or email us at talktous@tradeyourcar.com.au.

What our customers say

Easy. Safe. Stress Free.

Sell your car on the spot. We pay cash and we pay more.

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The fast, easy, and smart way to sell your car.